Another controversy for the country's most popular Mexican grill restaurant. |
Who is right in this situation?
The incident happened in the Minneapolis/St. Paul metroplex and it went viral.
The manager denied service to a customer. She accused him of theft. She was fired out the cannon for that more than denying the customer service. Now there's a campaign to get her job back. |
Ali claimed that he and his friends were treated unfairly on Thursday by the manager. He believed he was racially profiled by the manager. The manager said she refuses to make their order because she believed the men had a history of eating the food without paying for it.
"You gotta pay because you never have money when you come in here."
Ali and his friends could be heard shouting at the workers and a customers who just received his meal.
Can a group of young well established African American get a bite to eat after a long workout session. @ChipotleTweets ?? pic.twitter.com/Sj8RaeINj6— Masud Ali 🍑 (@Masudaliii) November 16, 2018
So we need to provide proof of income but she gets her meal for free? This is beyonddddd meeeeee. pic.twitter.com/s0SrckXrRC— Masud Ali 🍑 (@Masudaliii) November 16, 2018
Police were called to the restaurant after the incident elevated.
The manager was immediately fired upon the video going viral. They ordered all the employees to go through sensitivity and anti-bias training.
Ali was about to get a television interview. That was halted.
@ChipotleTweets you need to look deeper into this. That manager had obviously previously dealt with these guys who don’t pay. They’ve bragged about STEALING from your business (and others) serveral times.— Tony (@SeriouslySerio) November 17, 2018
You should have your employees’ backs instead of the immediate optics. pic.twitter.com/JkdLBMo7ep
If Chipotle keeps scum like this out, I’ll be more willing to eat there. pic.twitter.com/2irlMeMExx— Tony (@SeriouslySerio) November 17, 2018
Someone unearthed his previous tweets. Between 2014 and 2016, Ali joked about dining and dashing from Chipotle and other restaurants. Those tweets were quickly removed.
"Can a group of young well established African American(s) get a bite to eat after a long workout sessions. @ChipotleTweets ??"
Chipotle said that they are taking all issues seriously.
The video footage, social media posts and conservation with the customer and employees may have sealed her fate.
Now with the allegations of Ali scamming the restaurant out of food and getting a worker fired, the company has possibly thought about rehiring her.
"We now have additional information which needs to be investigated further. We want to do the right thing, so after further investigation we will retrain and rehire if the facts warrant it."
Ali did not respond to messages left for him on Saturday or Sunday.
The situation with Chipotle. Do you believe it was fair to fire the manager out the cannon after this incident went viral? (Expect the dumbest answers picked by trolls)
The manager did thank the nation for supporting her.
Do you believe it was fair to fire the worker for calling out the customer for allegedly "dine and dashing?"
Shouldn't the matter been handled differently?
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