Pages

Tuesday, October 08, 2019

Service With A Smile!

Jack in the Box Had to fire two employees out the cannon after they acted foolish towards customers.
Did you know that more Americans are stressed? Mostly driven by bad customer service, politics and debt. These issues are effecting many including myself. It's frustrating to deal with bad service.

Millions of Americans have experienced bad customer service once in their lives. To be honest, it's common for human beings to make mistakes. After all, we're human. At the end of the day, bad service leads to bad publicity. With bad publicity, comes the cannon firings of employees, managers and regional directors and business closing.

Fast food restaurants are the most stressful jobs to ever work at. Folks that work or being served are a mixture of idiots, bigots and jackasses. Folks who take baths in the wash sink, to customers fighting employees over a disputed order, it's a part of a problematic issue with the middle class.

Why is working at a company for such little pay worth it?

Angry customers were witnessing a Jack in The Box employee deliberately flirting with another customer. The employee was having a long conversation with the customer. The customer was rubbing on her hands and she was careless giggling while customers were waiting for their food orders.

When a person began filming, he immediately called out the employee to do her job.



The employee immediately lashed out at the customer and told him that his service is no longer needed and he can leave the line.

When asked for her name, she deflected and told him to leave before she contacts the authorities.

This video, shared September 15, shows an employee leaning out of the drive-thru window and clasping a customer’s hand as she laughs. As they talk, multiple cars wait in line and some people begin to grow frustrated.
You can find somewhere else to go!
"Yo! What's going on with the food?" a customer is heard asking the woman, who responds by saying "Excuse me? What am I doing? I'm correcting an order. That’s what I’m doing."

After back-and-forth comments, the employee tells the customer she won't take their order and encourages them to "go ahead and leave." The customer repeatedly asks for the employee’s name, and says he wants to report her.

The video was recorded by Instagram user @ruthillea, who said the employee "continued to yell and curse" once she stopped recording. She told Storyful she left the area without getting food to avoid any further confrontation with the worker.

"We just drove off. She eventually gave us her name as we were pulling off," she said.

The would-be customer said the restaurant’s owner apologized and said the "relatively new" employee "would not be working [at the restaurant] much longer." She said she sent the footage to the owner and was offered Jack in the Box coupons, but did not accept them.

So they fired the worker out the cannon. The customers rejected the offer to settle matter. Bad publicity for all involved.

Wow, what a world we live in.

There are three locations in Cincinnati. Two in the city and one in West Chester Township, Ohio.

There are no locations in Dayton.

The last bout of bad publicity was a worker mocking a deaf customer.



No comments:

Post a Comment