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Monday, November 19, 2018

Chipotle Worker Fired Out The Cannon For Denying Black Customers!

Another controversy for the country's most popular Mexican grill restaurant.
A situation was elevated when a Chipotle manager got into it with Black customers. She was fired from her job. However, someone unearthed one of the Black customer's social media with allegations that he "faked an incident." The social media thread is lit over the allegations from both the manager and the customer.

Who is right in this situation?

The incident happened in the Minneapolis/St. Paul metroplex and it went viral.
The manager denied service to a customer. She accused him of theft. She was fired out the cannon for that more than denying the customer service. Now there's a campaign to get her job back.
The store manager was fired out the cannon after three Black customers complained about her service. A video of the incident was posted on Twitter by 21 year old Masud Ali.

Ali claimed that he and his friends were treated unfairly on Thursday by the manager. He believed he was racially profiled by the manager. The manager said she refuses to make their order because she believed the men had a history of eating the food without paying for it.

"You gotta pay because you never have money when you come in here."

Ali and his friends could be heard shouting at the workers and a customers who just received his meal.

Police were called to the restaurant after the incident elevated.

The manager was immediately fired upon the video going viral. They ordered all the employees to go through sensitivity and anti-bias training.

Ali was about to get a television interview. That was halted.

Someone unearthed his previous tweets. Between 2014 and 2016, Ali joked about dining and dashing from Chipotle and other restaurants. Those tweets were quickly removed.

"Can a group of young well established African American(s) get a bite to eat after a long workout sessions. @ChipotleTweets ??"

Chipotle said that they are taking all issues seriously.
Masud Ali posted a video on social media recently. It went viral showing a Chipotle worker denying him service. She accused him of theft. The situation elevated when she was fired and trolls unearthed comments that suggested he scammed her and others.
"Our actions were based on the facts known to us immediately after the incident."

The video footage, social media posts and conservation with the customer and employees may have sealed her fate.

Now with the allegations of Ali scamming the restaurant out of food and getting a worker fired, the company has possibly thought about rehiring her.

"We now have additional information which needs to be investigated further. We want to do the right thing, so after further investigation we will retrain and rehire if the facts warrant it."

Ali did not respond to messages left for him on Saturday or Sunday.


The situation with Chipotle. Do you believe it was fair to fire the manager out the cannon after this incident went viral? (Expect the dumbest answers picked by trolls)

Yes. She had no business acknowledging to a customer he has a "history" and ordering him to show "proof of income."  She invited herself to a lawsuit and possible termination of employment for accusing a customer of theft. Should have just let it go.
No. The customer has a history of theft. She done the right thing by denying the customer service. He already has a history with law enforcement. He should have not elevated the situation. She deserves her job back.
Yes. The manager should have been more professional in the situation. She should have documented encounters and notify her supervisors. The supervisors should make the decision whether the customer should be served or not.
No. I hate how this situation turned out. The person who filmed the video was wrong for theft. However, she should have not lost her job. The customer tried to get an innocent worker fired. He wanted to make a viral video.
I have no opinion. I believe the situation should have been handled differently. They were both wrong and I believe Chipolte should work on solving the matter without lawsuits.

She messed up. She should not have accused the customer of theft. She should not have embarrassed the customer. Even though the customer has a history of theft, the manager should have shown restraint and not boldly state that he "never paid before."

The manager did thank the nation for supporting her.


Do you believe it was fair to fire the worker for calling out the customer for allegedly "dine and dashing?"

Shouldn't the matter been handled differently?

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